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Majority of AI-powered features on Memo are down
Apr 9, 2025 at 10:52am UTC
Affected services
Memo AI website
Resolved
Apr 9, 2025 at 10:52am UTC
Memo experienced a 30 minute downtime for majority of Al-powered features (Copilot, Notes, Practice Exam, Custom Topic) due to upstream Microsoft server outage in the US East and Washington region - API endpoints and Azure are both experiencing issues.
This leads to majority of AI completion responses not returning anything, including copilot being stuck on "Thinking" and notes being stuck on "Generating".
We have resolved this issue promptly by immediate relocation of infrastructure and uptime is resolved. ✅
Affected services