Previous incidents

July 2025
Jul 30, 2025
1 incident

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) is down

Downtime

Resolved Jul 30 at 02:27pm CST

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) recovered.

1 previous update
Jul 28, 2025
1 incident

Backup Provider 3 For Memo AI (Backup Provider 3) is down

Downtime

Resolved Jul 28 at 02:38pm CST

Backup Provider 3 For Memo AI (Backup Provider 3) recovered.

1 previous update
Jul 26, 2025
1 incident

Backup Provider 3 For Memo AI (Backup Provider 3) is down

Downtime

Resolved Jul 26 at 01:12pm CST

Backup Provider 3 For Memo AI (Backup Provider 3) recovered.

3 previous updates
Jul 22, 2025
1 incident

Backup Provider 3 For Memo AI (Backup Provider 3) is down

Downtime

Resolved Jul 22 at 09:13pm CST

Backup Provider 3 For Memo AI (Backup Provider 3) recovered.

1 previous update
Jul 12, 2025
1 incident

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) is down

Downtime

Resolved Jul 14 at 10:59pm CST

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) recovered.

1 previous update
June 2025
Jun 25, 2025
1 incident

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) and Bac...

Downtime

Resolved Jun 25 at 04:20am CST

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) and Backup Provider 3 For Memo AI (Backup Provider 3) recovered.

1 previous update
Jun 15, 2025
1 incident

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) is down

Downtime

Resolved Jun 15 at 07:46pm CST

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) recovered.

1 previous update
Jun 13, 2025
1 incident

Internet is Down

Resolved Jun 13 at 03:15am CST

Hello Memo users, currently near half the internet is experiencing a major outage.

Memo is currently also affected by this outage and will put a banner on our site now to indicate this, hopefully will be fixed up soon.

Our upstream provider still says that errors across their services are intermittent; however, we are seeing error rates. We are continuing to keep an eye on things - we believe connectivity issues are the result of a broad outage with our upstream provider according to their...
Jun 10, 2025
1 incident

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) and Bac...

Downtime

Resolved Jun 10 at 11:19pm CST

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) recovered.

7 previous updates
Jun 03, 2025
1 incident

Backup Provider 3 For Memo AI (Backup Provider 3) is down

Downtime

Resolved Jun 03 at 10:13am CST

Backup Provider 3 For Memo AI (Backup Provider 3) recovered.

1 previous update
Jun 02, 2025
1 incident

Backup Provider 3 For Memo AI (Backup Provider 3) is down

Downtime

Resolved Jun 02 at 11:23pm CST

Backup Provider 3 For Memo AI (Backup Provider 3) recovered.

1 previous update
May 2025
May 25, 2025
1 incident

Backup Provider 3 For Memo AI (Backup Provider 3) is down

Downtime

Resolved May 25 at 09:00am CST

Backup Provider 3 For Memo AI (Backup Provider 3) recovered.

1 previous update
May 24, 2025
1 incident

Backup Provider 3 For Memo AI (Backup Provider 3) is down

Downtime

Resolved May 24 at 04:10am CST

Backup Provider 3 For Memo AI (Backup Provider 3) recovered.

1 previous update
May 21, 2025
1 incident

Backup Provider 3 For Memo AI (Backup Provider 3) is down

Downtime

Resolved May 21 at 09:28pm CST

Backup Provider 3 For Memo AI (Backup Provider 3) recovered.

1 previous update
May 19, 2025
1 incident

Backup Provider 3 For Memo AI (Backup Provider 3) is down

Downtime

Resolved May 19 at 07:14pm CST

Backup Provider 3 For Memo AI (Backup Provider 3) recovered.

1 previous update
May 18, 2025
1 incident

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) is down

Downtime

Resolved May 18 at 10:19pm CST

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) recovered.

1 previous update
May 11, 2025
1 incident

Some services are down

Downtime

Resolved May 11 at 08:04pm CST

Track Generating, Smart Grading, OCR (Backup Provider 1) went down.
May 09, 2025
2 incidents

Track Generating, Smart Grading, OCR (Backup Provider 1) and Track Generating...

Downtime

Resolved May 10 at 06:37am CST

Track Generating, Smart Grading, OCR (Backup Provider 1) recovered.

3 previous updates

Notes, DeepDive, Live Audio, Custom Topic, Exam (Provider 1) is down

Downtime

Resolved May 09 at 01:16am CST

Notes, DeepDive, Live Audio, Custom Topic, Exam (Provider 1) recovered.

1 previous update
May 08, 2025
1 incident

Track Generating, Smart Grading, OCR (Backup Provider 2) is down

Downtime

Resolved May 08 at 01:16am CST

Track Generating, Smart Grading, OCR (Backup Provider 2) recovered.

1 previous update
May 06, 2025
1 incident

Track Generating, Smart Grading for Learn Mode & Track Mode, OCR (Provider 2)...

Downtime

Resolved May 06 at 06:50pm CST

Track Generating, Smart Grading for Learn Mode & Track Mode, OCR (Provider 2) recovered.

1 previous update
May 05, 2025
1 incident

Track Generating, Smart Grading for Learn Mode & Track Mode, OCR (Provider 2)...

Downtime

Resolved May 06 at 12:14am CST

Track Generating, Smart Grading for Learn Mode & Track Mode, OCR (Provider 2) recovered.

3 previous updates
May 04, 2025
1 incident

Track Generating, Smart Grading for Learn Mode & Track Mode, OCR (Provider 1)...

Downtime

Resolved May 05 at 06:28am CST

Track Generating, Smart Grading for Learn Mode & Track Mode, OCR (Provider 2) recovered.

11 previous updates
May 03, 2025
2 incidents

Notes, DeepDive, Chat, Live Audio, Custom Topic, Exam (Provider 1) and Copilo...

Downtime

Resolved May 03 at 02:31pm CST

Copilot Chat and Backup Provider for Notes, DeepDive etc (Provider 2) recovered.

15 previous updates

Copilot Chat, Notes, Deep Dive, Chat, Live Audio, Custom Topic, Exam is down

Downtime

Resolved May 03 at 07:33am CST

Copilot Chat, Notes, Deep Dive, Chat, Live Audio, Custom Topic, Exam recovered.

1 previous update